Aperam has made a significant move in its global digital transformation with the official opening of a new Global Capability Centre (GCC) in Hyderabad. The launch by Aperam Global Services India is part of a wider pattern; as multinational firms look to India for innovation and not merely operational support, the country cements its standing as the go-to location for GCCs.
The new Hyderabad facility is intended to be much more than a conventional back-office. It is a strategic hub for technology and business transformation, tasked with creating digital solutions for Aperam’s operations around the world. To those observing the expansion of India’s GCC ecosystem, it is further proof of the nation’s rise as an innovation powerhouse.
A Digital Hub with Global Reach
At the heart of the company’s worldwide steel business, the Hyderabad centre will bring together analytics, business acumen and technology to modernise how things are done.
Manoj Kumar (Agarwal), Aperam’s Group CIO and AI Lead, took to LinkedIn to mark the occasion and put into words why the company is placing such emphasis on its digital side.
“Scaling our digital backbone is what drives operational excellence,” said Agarwal. “In moving to Hyderabad we can draw on some of the finest local talent to put more speed behind our digital transformation.”
He was clear that the teams based in Hyderabad will be the ones developing the digital solutions that add value to Aperam’s global enterprise, a testament to India’s changing profile as a source of innovation.
Delivering on Multiple Fronts
In keeping with its communications, Aperam describes the new centre as a multifunctional capability hub. Its remit covers everything from process excellence and engineering to data analytics and shared services. The idea is to have these functions under one roof to foster better decision-making and efficiency, making the Hyderabad GCC a driver of long-term change rather than a simple support arm.
The Appeal of Hyderabad
There is good reason for the influx of multinationals to the city. Hyderabad boasts a mature GCC ecosystem, top-tier infrastructure and a community of enterprise technologists. For Aperam, it is an efficient way to run global operations across time zones while being close to skilled engineers and AI and data professionals.
It is the latest in a string of investments from global organisations that have made Hyderabad their base for manufacturing and digital innovation.
India’s Evolving Role
With the inauguration of this GCC, Aperam is signalling a shift in perspective. India is no longer viewed by many multinationals as just a support destination but as a place for product development and AI-led transformation. By building its global digital solutions from Hyderabad, Aperam is putting AI and process excellence at the forefront of its strategy.
Operating on the principle of being “powered from India, delivered globally,” the company has put Hyderabad at the centre of its plans. It is a clear indication to the rest of the GCC ecosystem in India that the next wave of growth here will be defined by technology leadership and the creation of digital value.
