Garaaz is a Jaipur-based tech startup revolutionizing India’s auto aftermarket by streamlining the procurement of genuine spare parts for vehicle repair workshops through a SaaS-enabled B2B marketplace. Founded in 2019 by Shaleen Agarwal, Garaaz is addressing long-standing inefficiencies in India’s fragmented auto repair ecosystem, helping workshops quickly find the right parts, track orders, and manage inventory with transparency and ease.
A major pain point in the auto repair industry has been the complexity of spare parts procurement. Workshops often face challenges such as ambiguous pricing, long lead times, lack of visibility on inventory, and difficulty sourcing genuine components from trusted suppliers. Garaaz’s tech platform solves these issues by connecting workshops with over 8 million parts from more than 25 car brands available across a broad supplier network.
At the heart of Garaaz’s solution is its comprehensive software suite designed specifically for distributors and workshops. Workshops can search parts easily via multiple input methods including part numbers, images, or vehicle details and place orders directly through the app or web portal. Garaaz’s platform also provides order tracking, analytics, financial management tools, real-time inventory monitoring, payment reconciliation, and offers promotional schemes information—all aimed at increasing operational efficiency and reducing turnaround time for repairs.
For distributors, Garaaz offers tools to grow sales, manage orders and returns, and monitor outstanding payments effectively using customizable dashboards. This dual-sided approach ensures the platform benefits the entire spare parts supply chain, promoting inventory visibility, reducing delays, and optimizing cash flow management.
Garaaz’s revenue model combines SaaS subscriptions from workshops with small transactional commissions on each order, supplemented by value-added logistics and analytics services. This multi-revenue approach supports ongoing platform enhancements and scale-up initiatives.
Since inception, Garaaz has witnessed rapid growth driven by increased digitization in India’s automotive service sector. Its business volume tripled in two years, and sales doubled in FY 2024-25 compared to the previous year, reflecting broader trends of repair shops embracing digital tools to boost productivity and customer service. Garaaz’s strategic seed funding of ₹4.55 crore, led by Gujarat Venture Finance Limited (GVFL), is fueling expansion into new cities and improving technology infrastructure to handle a growing user base.
The startup’s focus extends beyond software to building a strong logistics and support network, which is pivotal in ensuring timely delivery and reliable service in India’s vast and diverse geography. This integrated approach differentiates Garaaz from competitors such as Boodmo and SpareIt, which primarily focus on parts marketplaces without full-scale SaaS and supply chain management.
The limitless growth potential in India’s $18 billion auto aftermarket industry positions Garaaz as a key player transforming repair operations through technology. By empowering workshops, enhancing inventory accuracy, and increasing access to genuine parts, Garaaz helps elevate service quality and vehicle safety standards. The startup’s technology-driven platform is also reducing dependence on informal channels, promoting transparency and fair pricing in the auto parts market.
Looking ahead, Garaaz plans to leverage AI and data analytics to further optimize procurement processes, enable predictive inventory replenishment, and offer intelligent recommendations, creating a smarter and more adaptive workshop ecosystem. Expanding partnerships with OEMs and logistics providers will further strengthen its value proposition.
In conclusion, Garaaz’s innovative B2B SaaS marketplace is disrupting the auto repair parts industry by connecting workshops with suppliers via technology-enabled transparency, speed, and operational insights. With strong growth, expert leadership, and a commitment to industry digitization, Garaaz is accelerating India’s auto aftermarket modernization—benefiting millions of vehicle owners and repair professionals nationwide.
