Sonia Iyer – VP, Process Mining Delivery – Roboyo

In the age of digital transformation, where enterprises are inundated with data yet struggle to act upon it, leaders who...

In the age of digital transformation, where enterprises are inundated with data yet struggle to act upon it, leaders who can bridge the gap between process intelligence and execution stand out. One such leader is Sonia Iyer, Vice President of Process Mining Delivery at Roboyo. She has been instrumental in shaping the way organizations uncover inefficiencies, redesign workflows, and deliver measurable results through process mining and automation.

Scaling Delivery Through Process Mining

At Roboyo, Sonia leads teams that specialize in turning operational data into insights and insights into action. She has overseen some of the most complex Celonis and UiPath Process Mining implementations, ensuring that enterprises can visualize bottlenecks, measure process performance, and identify areas ripe for automation.

Her work enables organizations not just to automate tasks, but to optimize end-to-end processes—from order-to-cash and procure-to-pay to HR onboarding and claims management. By connecting mining insights with automation, Sonia ensures clients move from reactive problem-solving to proactive, data-driven transformation.

Building a Culture of Delivery Excellence

What distinguishes Sonia is her relentless focus on delivery excellence. She doesn’t view success as the go-live date but as sustained client adoption and measurable ROI. She builds delivery frameworks that scale, ensuring projects are repeatable, efficient, and adaptable across industries.

Under her guidance, Roboyo’s delivery teams have built a reputation for being client-first, translating technical capabilities into business outcomes. For Sonia, process mining isn’t about dashboards—it’s about real-world impact: faster order processing, reduced costs, and improved compliance.

Contribution to the Partner Ecosystem

Sonia’s impact goes far beyond Roboyo. She is regarded as a thought leader within the process mining ecosystem, shaping industry perspectives on how process intelligence and automation converge. She has collaborated closely with partners like UiPath and Celonis, contributing to knowledge-sharing platforms, case studies, and best practices that advance adoption globally.

Her perspective—that process mining is the engine room of enterprise transformation—has helped shift client mindsets. Enterprises no longer see automation as isolated bot deployments but as part of a data-driven journey of continuous improvement.

Why She’s an Enabler

At The Beyond Cover, Enablers are celebrated as the unseen drivers of change—the people who make transformation possible beyond the C-suite. Sonia embodies this spirit.

She is an Enabler because she connects data with decisions, insights with outcomes, and strategy with execution. By redefining how enterprises approach process intelligence, she empowers businesses to not only see inefficiencies but to eliminate them. In doing so, Sonia strengthens Roboyo’s leadership in intelligent automation while advancing the broader ecosystem of digital transformation.

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